Galaxy Note 7 Fires Will Be Bad for Samsung
The Galaxy Note 7, Samsung's flagship smartphone, reached customers on August 19.Within two weeks, 35 of the devices had either caught fire or blown up outright, prompting a voluntary recall of millions of handsets.And now, with replacement devices suffering the same explosive fate, the company has halted product altogether.It doesn't get much worse than this.
Brian Barrett
Samsung temporarily halts production of Galaxy Note 7 after replacement devices catch fire
SEOUL, South Korea -- Samsung's crisis with its Galaxy Note 7 smartphone hit a new low on Monday as the company confirmed that it has made changes to its production of the disgraced phones to ensure safety following reports that even its replacements for the fire-prone phones were overheating.In a statement, Samsung Electronics said it is "temporarily" adjusting the Galaxy Note 7 production schedule to "ensure quality and safety matters."In a separate regulatory filing, Samsung said it was adjusting the Note 7's production volumes.The company added in the filing that it will issue an update when more details are available.
Samsung Faces New Questions Over Galaxy Note 7 Fires
Following reports of problems with replacements to Galaxy Note 7 smartphones that had reportedly overheated and caught fire, Samsung is halting production of the embattled phone.WSJ's Lee Hawkins reports.Photo: ReutersSEOUL—Samsung Electronics Co.'s decision to halt production of its supposedly-safe Galaxy Note 7 replacements is raising doubts about the South Korean technology giant's initial assertion that fires in some of the original devices were the fault of one battery supplier.The company temporarily halted production of its troubled Galaxy Note 7, according to a person familiar with the matter, a little more than a month after announcing a global recall of 2.5 million smartphones.
Jonathan Cheng
Samsung needs to kill the Galaxy Note 7
Samsung continues to bungle its response to exploding Galaxy Note 7 phones, weeks after it issued a recall.Amidst reports that replacement devices purchased after the recall are overheating and causing property damage, injuries, and at least one plane evacuation, the company refuses to definitively pull the products from store shelves, issue another recall, or cancel the product entirely.That's not just ignorant.It's dangerous.
Steve Kovach
Samsung changes Galaxy Note 7 output after fire reports – The Denver Post
By Youkyung Lee, AP Technology WriterSEOUL, South Korea — Samsung's crisis with its Galaxy Note 7 smartphone deepened Monday as the company confirmed it has adjusted its production following reports that newly released versions offered as replacements for recalled fire-prone devices have also overheated or caught fire.The company, however, did not confirm or deny a report by South Korea's Yonhap news agency earlier Monday that it has suspended production of the phones.In a statement and in a regulatory filing, Samsung Electronics said it is "temporarily" adjusting the Galaxy Note 7 production schedule and production volume to "ensure quality and safety matters." The company added that it will issue an update when more details are available.Before the reports of a production suspension emerged, U.S. phone retailers AT&T and T-Mobile had already opted to stop giving new Note 7 replacement smartphones to consumers.
The Associated Press
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