Samsung Electronics delays South Korea re-start of Note 7 sales by three days
A model poses for photographs with a Galaxy Note 7 new smartphone during its launching ceremony in Seoul, South Korea, August 11, 2016.REUTERS/Kim Hong-Ji/File PhotoSEOUL Tech giant Samsung Electronics Co Ltd said on Sunday it was delaying the start of new Galaxy Note 7 smartphone sales in South Korea by three days to Oct. 1, a move it says is needed for speedy completion of the ongoing recall in the country.Samsung announced on Sept. 2 a recall of at least 2.5 million Galaxy Note 7 smartphones in 10 markets, including South Korea, due to a faulty battery causing the phones to catch fire, offering refunds or replacement devices using safe batteries.The firm hopes to complete the recall quickly and restart sales in the fourth quarter to salvage earnings, but the latest hitch in South Korea underscore continuing challenges in those efforts.
Reuters Editorial
Samsung Elec delays S.Korea re-start of Note 7 sales by 3 days
SEOUL: Tech giant Samsung Electronics Co Ltd said on Sunday it was delaying the start of new Galaxy Note 7 smartphone sales in South Korea by three days to Oct. 1, a move it says is needed for speedy completion of the ongoing recall in the country.Samsung announced on Sept. 2 a recall of at least 2.5 million Galaxy Note 7 smartphones in 10 markets, including South Korea, due to a faulty battery causing the phones to catch fire, offering refunds or replacement devices using safe batteries.The firm hopes to complete the recall quickly and restart sales in the fourth quarter to salvage earnings, but the latest hitch in South Korea underscore continuing challenges in those efforts.Though product exchanges in South Korea began on Monday, only about 200,000 affected customers have turned in their devices - which Samsung says represents half of affected customers and a recall pace that is much slower than other markets such as Singapore and the United States.
Samsung Delays South Korean Re-start Of Note 7 Sales
Samsung Delays South Korean Re-start Of Note 7 SalesOnly a few days ago was it reported that the South Korean government had asked Samsung to delay the exchange program of the Galaxy Note 7 in the country.Initially, Samsung planned on resuming Galaxy Note 7 sales on September 28th, but it appears the company has listened to the government's request and has decided to push this date back to October 1st.The recall, which was announced at the beginning of September, will see Samsung replace all 2.5 million Galaxy Note 7 units sold worldwide.In some countries, customers have the option of returning their Galaxy Note 7 and receiving a Galaxy S7 or Galaxy S7 Edge in exchange, while the majority of countries have the sole option of simply waiting until the company resumes sales of the phablet in order to receive a new unit.
Post a Comment